Customer Service

Need a hand? Email mynewagetees@gmail.com.

Before ordering

Send a product link and your question about the design, fit, or available options. For an event deadline, ask before placing an order; estimated arrival dates are not guarantees.

Existing orders

Include your order number, checkout email, and a short description of what you need. Send change or cancellation requests promptly. A request is not confirmed until our team replies, and an order already in production may not be changeable.

Problems with an item

Keep the item and packaging and send clear photos. Refer to our Refund Policy (https://readmyhat.com/returns) for eligibility and deadlines. Do not send an item back before receiving instructions.

For delivery information, see our Shipping Policy (https://readmyhat.com/shipping). Do not send sensitive payment credentials by email.