Refund Policy

Our hats are made to order. We do not accept returns or exchanges for a change of mind, an incorrectly selected option, or fit preference. This policy does not limit rights provided by applicable consumer law.

Damaged, defective, or incorrect items

Inspect your order when it arrives. Report a problem promptly, within 30 days of purchase, to mynewagetees@gmail.com. Include your order number and photos. We will assess the issue and arrange an appropriate replacement or refund. Replacements for confirmed incorrect or damaged items are provided at no additional cost.

Return instructions and refunds

Do not mail an item back without contacting us for instructions. If a return is required for a confirmed damaged, defective, or incorrect item, ReadMyHat.com pays the return postage. We will provide return instructions and arrange prepaid postage before you send it.

Approved refunds are issued to the original payment method within 10 business days. Your bank may need additional posting time. Contact us if the refund has not appeared within 15 business days of approval.